Privacy Policy
Last updated: February 20, 2026
Your Privacy Rights
Benjamin Tax ("we", "our", "us") is committed to protecting your privacy and ensuring compliance with GDPR, CCPA, and other applicable data protection laws. You have the right to access, correct, delete, or export your personal data at any time.
Information We Collect
Personal Information
- Name, email address, phone number, and mailing address
- Social Security Number and other tax identification numbers
- Financial information including income, deductions, and tax documents
- Payment information for processing fees
Usage Information
- Log data including IP address, browser type, and access times
- Usage patterns and feature interactions within our service
- Device information and technical specifications
How We Use Your Information
Tax Preparation Services
- Prepare and file your tax returns
- Calculate taxes owed or refunds due
- Communicate with tax authorities on your behalf
- Provide tax advice and recommendations
Service Improvement
- Analyze usage patterns to improve our service
- Provide customer support and technical assistance
- Send important service updates and notifications
- Ensure security and prevent fraud
Data Protection & Security
- Encryption: All data is encrypted in transit using TLS and at rest using AES-256 encryption.
- Access Controls: Strict access controls ensure only authorized personnel can access your data.
- Data Retention: Tax documents are retained for 7 years as required by IRS regulations.
- Audit Logging: All data access is logged and monitored for security purposes.
Your Rights Under GDPR and CCPA
- Right to Access: You can request a copy of all personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data, subject to legal retention requirements.
- Right to Data Portability: You can request your data in a machine-readable format for transfer to another service.
Third-Party Services
We may share your information with:
- Tax Authorities: IRS and state tax agencies as required for tax filing
- Payment Processors: To process service fees and refunds
- Cloud Providers: For secure data storage and backup
- Legal Compliance: When required by law or legal process
Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences through our cookie consent banner or in your account settings.
Essential cookies are required for basic functionality and cannot be disabled. Optional cookies help us improve our service and can be managed in your preferences.
Data Deletion
You may request deletion of your account and personal data at any time by contacting us at support@benjamintaxes.com. We will process your request within 30 days, subject to any legal retention obligations (e.g., IRS requires tax records be retained for 7 years).
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our service after such changes constitutes acceptance of the updated policy.